Incident Management Software

Reduce workplace incidents and injuries by increasing employee engagement, incident reporting, and tracking—from occurrence to closure

Incident management programs play a pivotal role in keeping employees safe from incidents and injuries, as well as the organization from potential business disruptions. Benchmark Gensuite’s incident management and reporting software supports team learning and causal analysis of incidents and near misses and documents the implementation of immediate corrective and preventive actions to reduce workplace incidents and injuries.​

​With our incident management software, organizations can report and track incidents through resolution with our integrated investigation, corrective, and preventive action tracking tools. Track incidents to identify key causal factors and proactively communicate actions to prevent recurrence locally or across the organization.

Our Integrated Suite of Incident Management Tools

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Action Tracking System

Manage corrective action plans, responsibility assignments, notifications, and escalations with real-time status/closure tracking, trending, and data mining

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Concern Reporting

Allow employees to report safety/environmental concerns and near misses; authorized leads to assign responsibility with automatic escalation and email notifications

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Incident Management

Record all incidents of relevance by type and with customizable details, enable follow-up and root cause analysis and report & analyze metrics (KPIs) and performance trends

Purpose-Built to Maximize Your Benefits

Join Our Over 3 Million Users Who Trust Our Incident Management Software

Streamline Safety Incident Reporting

Report incidents and accident investigations with detailed tracking of injury information, near misses, and concerns

Focus on Prevention

Quickly identify root cause analysis, share near misses, incidents, & best practice learnings from causal analysis, and assign corrective and preventative actions

Simplify OSHA Reporting​

Integrate with occupational health, medical, and workers’ compensation systems for case tracking and increased program visibility

Boost Insights & Engagement​

Robust reporting, charting, and insights, coupled with hands-on mobile incident reporting increase employee safety and adherence to compliance needs​

See What Our Subscribers are Saying

“The Injury & Illness Recordkeeping functionality is really strong and is built around enabling a company to stay OSHA compliant. The other basic safety program and compliance assurance tools have everything necessary to run a basic EHS program digitally. Beyond that, there are many different tools and suites available to totally manage, expand, and improve an EHS program digitally. Our team really likes the ease of retrieving and seeing data and charts for analysis which makes our jobs so much easier.”

– Max R. | Managing Director, Safety, Strategy, Optimization, and Compliance

Features of Our Incident Management Tools

Engage employees, first aid responders, medical, supervisors, and EHS staff with flexible EHS incident reporting software tools
Complete incident management lifecycle management including incident investigation, root cause analysis, corrective & preventative action tracking, and restricted and return-to-work program needs
Share incident monitoring and learning enterprise-wide and recommend and track follow-up actions
Track injury and illness rates based on country/region standards with integrated verification; tie-in with HR systems for employee hours worked
Integrate with occupational health, medical, and workers compensation systems for case tracking and program visibility
Robust reporting, charting, and insights, including OSHA reporting and log software and the ability to build integrated regulatory reports, e.g., UK RIDDOR, etc.

Take Your Program to the Next Level with Advanced Tech & AI​

Our Product Stewardship solutions seamlessly integrate with these AI and advanced technologies to increase your insights and maximize your impact.

PSI AI Advisor™​

Automatically identify potentially serious incidents (PSIs) to provide clear, actionable insights for incident risk reduction. ​

Describe-It AI Advisor™​

Receive real-time guidance when inputting incident descriptions to improve data quality.​

360º Vision​

Trigger real-time collision or accident notifications and automatically log events.​

Learn More

Explore our Solution Resources

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