Whether you are a safety professional, supervisor, manager, hourly employee, or executive, you should consider the importance of developing a robust Safety Culture in your Organization. The pay-off is that the “Quality of Life” at work, at home, and on the road improves for all employees. Indirectly, a robust Safety Culture at work helps employees and their families avoid debilitating and life-changing injuries or incidents resulting from on-the-job and off-the-job injuries/incidents.
If you can develop a robust Safety Culture at work, you will positively reduce the number of on-the-job and off-the-job incidents, therefore significantly reducing the negative impact on the bottom line of the organization and increasing business efficiency, and protecting social aspects of organizational sustainability.
The journey to Safety Culture Excellence involves six basic steps:
Perform a Baseline Assessment
Appoint a Safety Champion or Lead
Employee Education
Employee Involvement
Utilize EHS (Environmental Health and Safety) Tools and Applications
Continuous Improvement
Perform a Baseline Assessment
Create a baseline of your present Safety Culture, highlighting the strengths and opportunities for improvement. Once you have completed your assessment, create a Vision and Improvement strategy, and communicate it to all employees. It is strongly recommended that the organization’s CEO prepare a “Commitment” letter detailing the assessment results and opportunities for improvement.
Appoint a Safety Champion
Assign a Safety Champion who will be responsible for leading the Safety Culture initiative. They should be knowledgeable about existing safety programs, perception surveys, results of the baseline assessment, and improvement strategies, such as employee involvement initiatives and applications.
Employee Safety Education
Conduct appropriate training sessions or safety training tools that support the safety culture improvement process. Such training may include but is not limited to: Hazard Identification and Risk Assessment, critical error reduction techniques, Concern Reporting, near miss and good catch reporting, and incident investigation & root cause analysis. Utilize a safety professional or consultant as needed. Most importantly, ensure that all employees know how to recognize potentially hazardous conditions, practices, and behaviors in the workplace, at home, and on the road. Use visuals such as posters, flyers, booklets, emails, and memos to keep Safety in front of employees.
Employee Involvement
This is the most common and perplexing question in safety management and the critical aspect of sustaining a Culture of Safety: “How does one get and sustain employee involvement in safety”? Of course, there is no one correct answer, but here are some standard solutions:
- Implement a “Good Catch & Near Miss Process” – many software applications can make this easy. All employees with a Smartphone can easily submit near misses on the spot. This proactive process allows employees to report potential hazards in advance to get the potential risk corrected immediately.
- Internalize Safety – Make it personal; let the employee know how safety can positively impact his family. This can be accomplished by sharing stories of near misses/close calls and incidents.
- Ask employees for their involvement. Actively search for opportunities to involve employees based on their expertise.
- Start every meeting with a “Safety Minute.” Every story should include “What Happened,” “What was the Critical Error,” and “How could it have been worse” (all Employees can share in this story-telling process).
- Recognize employees often: Soon (as soon as they have contributed to safety excellence), Certain (specifically note what they have done right), and Positive (highlight the positive impact that their action made on safety excellence).
Utilize EHS Tools and Applications
- Encourage the use of Ergonomically correct tools & office equipment, e-training methods, EHS Management System Applications, e-Trending Analysis & Assessments
- Prioritize and address your Safety Issues by using Compliance Calendar
- Report controls and corrections to employees regularly.
Show Continuous Improvement– Sustainability
Reassess, measure, and adjust – recognize progress and barriers, react appropriately, and be flexible to meet changing needs.
All employees deserve to feel safe every day at any level of work, and by encouraging safety in the workplace, you are contributing to employees’ overall safety! These 6 Steps to Safety Culture Excellence outline how to begin promoting safety at work. Reduce negative impact and keep workers safe by initiating and supporting Safety Culture Excellence today!
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